Kipibo Terms of Service
Who we are
Kipibo is an educational game about artificial intelligence for children aged 6–12: the kipibo.com website, the game at kipibo.com/play and the parent area at kipibo.com/parent. It is made by Nexura Systems SRL (IDNO 1026023119089), Chișinău, Republic of Moldova, and sold through Paddle. Email: [email protected].
By using the website, the game or the parent area, you agree to these terms. If you do not agree, please do not use them.
Who may use Kipibo
The parent area, settings and purchases are used only by adults (18+) — a parent or legal guardian of the child. The adult accepts these terms both for themselves and for the child who plays.
The child plays without signing up. The children’s part has no purchases, ads or chat: payment and settings are behind a parent lock.
Free and full version
Islands 1–2 are free. The full version unlocks the other islands and costs €14.99 (a single payment, no subscription; the final price with taxes is shown at checkout).
Early access: islands 3–7 are released as they are ready and are included in the purchase at no extra cost. If we announce a release date for an island on the website and the island is not released by that date, you can get a refund under the refund policy.
The full version is unlocked in the parent area that bought it and on tablets linked to that parent area.
Payment through Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it takes payment, issues receipts, calculates taxes, handles payment inquiries and processes refunds. Paddle’s buyer terms also apply to the purchase (paddle.com/legal/checkout-buyer-terms).
At checkout you agree that the full version is unlocked immediately and acknowledge that you thereby lose the statutory right to withdraw from the purchase of digital content. Our voluntary refund policy still applies — see the Refunds page.
Licence
We give you a personal, non-exclusive, non-transferable licence to use the game within your family for non-commercial purposes. The game, its characters, artwork, texts, voices and code belong to Nexura Systems SRL.
You may not copy, sell, rent out or modify the game or try to obtain its source code, except where the law expressly allows it.
Acceptable use
Do not try to hack the game, the parent area or the server, bypass the parent lock or payment, guess other people’s linking codes, or abuse refunds. If you do, we may suspend access to the parent area.
Changes to the game and availability
We keep improving the game: adding islands and changing tasks and design. We aim to keep the game available at all times but cannot promise it will run without interruptions — for example, during server updates.
Liability
To the extent permitted by law, our liability is limited to the amount you paid for the full version, and we are not liable for indirect losses. This does not limit the mandatory consumer rights that the law of your country gives you.
If you breach these terms and third parties bring claims against us as a result, you will compensate us for the resulting damage, to the extent permitted by law.
Termination
You can delete your account in the parent area at any time. We may close an account for a serious breach of these terms after writing to you first.
When an account is deleted or closed, access to the full version ends and the data is deleted under the privacy policy. Refunds follow the refund policy.
Events beyond our control
We are not responsible for delays or failures caused by events we cannot reasonably control: natural disasters, power or network outages, supplier failures or decisions of authorities.
Assignment
We may transfer our rights and obligations under these terms to a successor (for example, if the company is sold or reorganised); your consumer rights remain unaffected. You may not transfer your account or purchase to another person without our consent.
Changes to these terms
We may change these terms and publish the new version with its date on this page. We announce material changes in advance by email or in the parent area. If you do not agree, you can stop using the game and delete your account.
Governing law and disputes
These terms are governed by the law of the Republic of Moldova. If you are a consumer from another country, you keep the protection of the mandatory rules of your country’s law.
Please write to us first at [email protected] with the subject “Claim” — we reply within 5 business days and try to resolve the matter within 30 days. If we cannot agree, disputes are heard by the courts of Chișinău, and a consumer may also go to the courts of their own country. [to be confirmed by a lawyer]
Contact
Nexura Systems SRL, IDNO 1026023119089, Chișinău, Republic of Moldova. Email: [email protected]. Questions about payments and receipts can also go through paddle.net.